Fruit Up with Bobby Smith LLC provides Fruit Up Daily, Fruit Up Til 5 accountability, coaching, membership, and wellness-support tools. This policy explains the information handled by the Fruit Up Daily app and related support services.
Information we collect
- Account and contact information, including name, email, Member ID, membership status, role, assigned coach, time zone, and an optional saved preferred Kroger store for Shop Where Bobby Shops.
- MAP and accountability information, including free Consistency Reset answers, steps, fruit servings, voluntarily submitted weight, daily-standard results, and progress history.
- User content, including proof screenshots, profile pictures, optional profile details, community posts and comments, private messages and related delivery or read status, support attachments, coaching notes, monthly app-experience and coach-support survey answers, optional written responses, questions voluntarily sent to the in-app guide, and ingredients or exclusions voluntarily sent to the Recipe Maker or Juice Maker.
- An optional private city, region, or postal code for Walking conditions. If you tap “Use my current location,” your device supplies one coordinate to the protected server so Google Geocoding can identify a coarse city or region. Fruit Up stores only that coarse area and does not continuously track or store precise GPS.
- If you enable Community online status, Fruit Up stores a short-lived online/offline status and recent activity timestamp. Other authenticated members see only an “Online now” mark; it expires automatically and does not expose an activity history.
- Scheduling and participation information, including coach-created calendar events, meeting or replay attendance, reminders, learning progress, challenge participation, and a monthly survey participation receipt used to prevent duplicate submissions.
- Technical information needed for operation and security, including app version, browser and device type, authentication identifiers, session state, push-notification device identifiers, notification preferences and delivery status, error or crash details, performance measurements, and timestamps.
Optional birthday information: You may save a private birthdate in Profile. A separate birthday-celebration setting is off by default. If you turn it on, authenticated members may see your first name and last initial in the Fruit Up Pulse on your birthday. Fruit Up does not show your birthdate, birth year, or age in the ticker or Community profile, and does not use the setting to infer or advertise your age.
Optional accountability popups: A separate profile setting is off by default. If you turn it on, authenticated Fruit Up members may briefly see your first name and last initial after you submit a MAP, check in to Master Your Day live, or complete the attendance requirement for a Master Your Day replay. The popup never includes MAP answers, proof, email, Member ID, private session details, health information, or other private content. Your own activity is not shown back to you as a social-proof popup. A separate setting stored on each device lets you stop seeing these display-only updates without changing whether your opted-in activity may appear to other members.
How we use information
We use information to verify membership, provide app and coaching services, process submissions, show progress, provide optional member-local Walking conditions, celebrate opted-in member birthdays, answer in-app guide questions, respond to support, improve the app and member coaching experience, protect accounts, improve reliability, and meet legal or recordkeeping obligations.
Optional product analytics
If you turn on “Help improve Fruit Up Daily,” the app may send a small set of completion milestones to Google Analytics for Firebase, such as account creation, completed onboarding, a first accepted Morning or Evening MAP, a first accepted step proof, a first published Community post, a first recorded Master Your Day join, day-seven return, subscription start or cancellation, and whether The Standard was completed. Fruit Up does not send MAP answers, step or fruit totals, names, emails, messages, health details, Member IDs, private notes, uploaded content, or precise location to Analytics. Analytics is off until you choose it, and you can turn it off again from Profile. Turning it off stops future collection on that device.
Service providers and sharing
Depending on the app version and feature used, information may be processed with Google Workspace services such as Apps Script, Sheets, Drive, and email; Google services such as Firebase Authentication, Hosting, Cloud Functions, Firestore, Storage, Analytics, Gemini, Geocoding, Places, Weather, and Air Quality; the Kroger Products API for scheduled whole-food price snapshots if Shop Where Bobby Shops is enabled after required provider approval; Anthropic Claude or Sonnet for server-routed AI assistance; Resend for transactional email delivery; and Zoom for meeting, attendance, recording, replay, or summary features. If enabled, Shop Where Bobby Shops sends Kroger only the five configured store IDs and curated food search terms from a protected scheduled server. It does not send your name, email, Member ID, UID, preferred store, MAP or wellness information, precise location, or shopping activity to Kroger. A Walking conditions or Fruit Finder location is sent to Google from a protected server connection only after you enable that feature. Fruit Up does not continuously track or store precise GPS. Questions sent to the Fruit Up Guide are processed through a protected server connection together with only the approved information needed to answer the request. The server may route an eligible request to Google Gemini or Anthropic Claude or Sonnet; provider credentials remain server-side, and the app does not send another member's private data as guide context. Resend may process an email address and delivery metadata when Fruit Up sends a transactional notice. Information is available to authorized Fruit Up Til 5 team members and service providers that operate the service. We do not sell personal information or use member wellness data for third-party advertising. We may disclose information when required by law or needed to protect members or the service.
Master Your Day music: Spotify may provide the song title, artist, temporary cover-art link, and playlist link from the Bobby or Cole account assigned to host that session. Each person authorizes a separate Spotify account; Fruit Up does not receive or store either password. Captured songs are saved to the official Fruit Up playlist owned through Bobby's connection. Spotify audio is not copied, stored, or rebroadcast through Fruit Up; members choose whether to open music in Spotify.
Retention
We retain information only as long as reasonably needed for membership, coaching, support, security, disputes, and legal or financial recordkeeping. When deletion is completed, associated information is deleted or de-identified unless retention is legally required. Monthly survey answers and the separate participation receipts used to enforce one submission per month are retained for 24 months, then removed automatically. If Shop Where Bobby Shops is enabled after required provider approval, your saved preferred Kroger store remains in your member profile until you select another store or the profile is deleted, and shared price snapshots and trend points contain no member identifier and are retained for no more than 90 days, subject to any shorter provider-approved limit. Your private Walking conditions area is retained until you replace it, turn the feature off, or delete your account. Current and hourly weather results are cached only temporarily and expire in less than one hour. Community online status expires within minutes after the app is no longer active. Accountability-popup events are shown only while recent, expire after 24 hours, and are removed by the next hourly cleanup. Master Your Day Spotify metadata and playlist links are automatically removed from Fruit Up after 30 days and are removed when Spotify is disconnected.
While you complete a MAP, the app may keep an unfinished draft and a selected proof image on that device for up to eight days so closing or refreshing the app does not erase your work. Drafts are separated by signed-in account, removed after a safe submission handoff, and cleared from that device when you explicitly sign out. Use “Discard saved draft” on the MAP if you are using a shared device.
Your choices
You may request access, correction, or deletion, including if you only created an account for the free 3-Day Fruit Up Consistency Reset. Each monthly experience survey may be submitted with your identity or anonymously. When anonymous is selected, the answer record does not include your name, email, Member ID, UID, or exact submission time. Fruit Up separately keeps a private participation receipt that records only that your account submitted for that month, which prevents a second response; infrastructure processing records and details you type yourself may still make a response recognizable. Optional monthly survey push reminders must be selected in Smart notifications; the Today reminder and in-app notification remain available without push. Optional product analytics is controlled separately on each device and may be turned off from Profile. Walking conditions is optional and may use either a typed area or one-time device location; it can be disabled without changing the city or region you chose to share on a Community profile. Community online status is separately optional and can be turned off from Profile. Optional routine suggestions may remember only selected stable routine answers after a submitted MAP; they stay editable, never submit automatically, and may be disabled or cleared from Profile. Fruit Up does not use this feature to prefill weight, mood, fasting, challenge selections, daily totals, reflections, or private messages. A privacy-protected copy with hidden photo details removed is shown to other members in the private community only after you enable that profile setting; you may turn it off again from Profile. Your About, MAPS, email, membership details, location, progress, and private coaching information are not added to community posts by that setting. When you choose to join a Fruit Up challenge and accept its agreement, your approved first name and last initial, challenge participation, and verified challenge progress may appear to authenticated members on the Challenge Board until you leave that challenge. If you opt into the Weekly Step Challenge through Weekly Intentions, authenticated members may see your approved display name, weekly aggregate, daily proof-completion marks, and your privacy-protected Community avatar only when Community photo sharing is currently enabled; proof images, daily private totals, MAP answers, and health information are not shown. The Movement Your Way lane records consistency without collecting a diagnosis or reason. Consistency Reset answers are private and are not placed on the Challenge Board. Initiate deletion inside the app or through the public deletion form.
Shop Where Bobby Shops: This feature remains unavailable until required provider approval is recorded. If enabled, you may change the preferred Kroger store saved to your member profile. Choosing a store changes only your Fruit Up Daily view; Fruit Up does not send that preference or your identity to Kroger. Displayed prices are daily snapshots and may differ from the price or availability at the store or checkout.
Health and wellness information
Daily MAPS is a wellness and accountability service, not a medical provider or emergency service. Walking conditions interprets a forecast and does not guarantee that a route or activity is safe. Check local alerts and actual route conditions, and use your judgment and qualified professional guidance where appropriate. Do not submit information you do not want included in your coaching record.
Optional voice, camera, and photo input
On supported browsers, you may tap Speak answer to turn your speech into written MAP text or a written private support message. Fruit Up does not record or store the audio. Your browser or device provider may process speech to create the transcript. Only the words placed into the MAP or message are saved when you submit or send them. Voice input is optional; you can always type or use your device keyboard microphone instead. Camera and photo access is also optional and is opened only after you choose to take or select an image for a supported upload such as a profile photo, Community photo, or step proof.
Fruit Up Guide, Recipe Maker, and Juice Maker
The in-app guide, generated recipes, and generated serving previews may make mistakes. Do not use them for emergencies, diagnosis, treatment, medication decisions, allergy assurance, or individualized medical advice. Avoid entering sensitive personal information that is not needed for the request. Recipe and juice prompts, generated recipes, and temporary serving previews are processed through a protected server connection and are not saved to your member record by either maker. Verify ingredient labels, allergy and cross-contact risks, medication interactions such as grapefruit warnings, storage, and food safety. Use Legal and Support for an account-specific issue.
Security
We use HTTPS/TLS encryption for information in transit, authenticated access, restricted data stores, server-side provider credentials, and service-provider safeguards. No internet service can guarantee absolute security. Report suspected unauthorized access immediately.
Contact
Fruit Up with Bobby Smith LLC. Email support@fruituptil5.com.